Issue Summary: information_technology

• 2024-02-05 — Riverview Gardens Information Technology Strategic Plan (vote; carried; mover: Councillor Harrigan) — Needs human review
• 2024-02-26 — Sole Source - Boomi Integration Platform License Renewal (motion; carried; mover: —)
• 2024-03-04 — RFP R23-242 Award - Virtual Call Centre Software Replacement (motion; carried; mover: —)
• 2024-03-25 — Microsoft Enterprise Licensing Agreement Renewal (motion; carried; mover: —)
• 2024-04-29 — Cooperative Purchase End-User Computing Devices and Services (vote; carried (16-0); mover: Jubenville)
• 2024-09-09 — Cooperative Purchase - Business Continuity Management Program (motion; carried; mover: —)
• 2024-12-09 — Mutual Aid Agreements (Information Technology) (vote; carried (15-0); mover: Councillor Jubenville)
• 2026-04-13 — Microsoft Enterprise Agreement (motion; carried; mover: —)
• 2026-04-13 — Technology strategy consulting (motion; carried; mover: —)
• 2026-06-22 — Fire records management system (vote; carried; mover: —) — Needs human review

• Riverview Gardens Information Technology Strategic Plan — moved by Councillor Harrigan, seconded by Councillor Wright — carried — Item 17(a) — Needs human review
• Sole Source - Boomi Integration Platform License Renewal — moved by — — carried — Item 16(a)
• RFP R23-242 Award - Virtual Call Centre Software Replacement — moved by — — carried — Item 14(a)
• Microsoft Enterprise Licensing Agreement Renewal — moved by — — carried — Item 18(e)
• Cooperative Purchase End-User Computing Devices and Services — moved by Jubenville, seconded by Thompson — carried (16-0) — Item 17(d)
• Cooperative Purchase - Business Continuity Management Program — moved by — — carried — Item 19(a)
• Mutual Aid Agreements (Information Technology) — moved by Councillor Jubenville, seconded by Councillor McDonald — carried (15-0) — Item 22(a)
• Microsoft Enterprise Agreement — moved by — — carried — Items 14 and 18(b)
• Technology strategy consulting — moved by — — carried — Items 14 and 18(c)
• Fire records management system — moved by — — carried — Item 21(a) — Needs human review

2024-02-05 — Riverview Gardens Information Technology Strategic Plan — Needs human review

The Riverview Gardens Information Technology Strategic Plan as prepared and presented by A&A Ward Consulting and Associates be received and recommendations contained within the Riverview Gardens Information Technology Strategic Plan be taken into consideration

Source: Council Meeting - February 5 2024 (Minutes) — Item 17(a)

2024-02-26 — Sole Source - Boomi Integration Platform License Renewal

Sole Source – Boomi Integration Platform License Renewal

Source: Combined Council Meeting - February 26 2024 (Minutes) — Item 16(a)

2024-03-04 — RFP R23-242 Award - Virtual Call Centre Software Replacement

Request for Proposal R23-242 Award – Virtual Call Centre Software Replacement

Source: Council Meeting - March 4 2024 (Minutes) — Item 14(a)

2024-03-25 — Microsoft Enterprise Licensing Agreement Renewal

Microsoft Enterprise Licensing Agreement Renewal

Source: Council Meeting - March 25 2024 (Minutes) — Item 18(e)

2024-04-29 — Cooperative Purchase End-User Computing Devices and Services

The 2024 lifecycle replacement of municipal workstation/computers be awarded to Dell Technologies through the Ontario Education Collaborative Marketplace (OECM) End-User Computing Devices and Services agreement at a total value of $670,951 including HST.

Source: Combined Council Meeting - April 29 2024 (Minutes) — Item 17(d)

2024-09-09 — Cooperative Purchase - Business Continuity Management Program

Cooperative Purchase - Business Continuity Management Program (BCMP)

Source: Council Meeting - September 9 2024 (Minutes) — Item 19(a)

2024-12-09 — Mutual Aid Agreements (Information Technology)

The Director, Information Technology & Transformation and Director, Legal Services be authorized to enter into Information Technology related mutual aid agreements with other municipal organizations.

Source: Council Meeting - December 9 2024 (Minutes) — Item 22(a)

2026-04-13 — Microsoft Enterprise Agreement

b.Microsoft Enterprise Agreement Negotiation "That
Administration proceed with direct negotiation with Microsoft Canada Inc. for the Municipality’s 2027–2030 Microsoft Enterprise Agreement, recognizing that Microsoft Canada Inc. is the sole provider of Microsoft software and cloud services in Canada.
Administration initiate a procurement process to select a Microsoft‑authorized Licensing Solution Partner (LSP) to administer the Enterprise Agreement on Microsoft Canada Inc.’s behalf, in accordance with the Municipality of Chatham‑Kent Purchasing By‑Law.
The Director, Information Technology & Transformation and Director, Legal Services be authorized to finalize the Microsoft Enterprise Agreement terms, pricing, and the recommended Licensing Solution Partner, within existing municipal budget."
This report was approved as part of the Consent Agenda.

Source: Council Meeting - April 13 2026 (Minutes) — Items 14 and 18(b)

2026-04-13 — Technology strategy consulting

c.Corporate Technology Strategic Plan Executive Consulting Support "That
A one‑year Executive Strategy Service be awarded to Gartner Canada Co. at a total cost of $146,008.43 including applicable taxes and funded from the ITT Strategic Plan Reserve.
The Director, Information Technology & Transformation, be authorized to execute the necessary agreements, satisfactory to the Director, Legal Services."
This report was approved as part of the Consent Agenda.

Source: Council Meeting - April 13 2026 (Minutes) — Items 14 and 18(c)

2026-06-22 — Fire records management system — Needs human review

a.Cooperative Purchase – Fire Records Management System (FirstDue) "That
Approve the cooperative purchase of a Fire Records Management System (RMS), FirstDue, through the Kinetic Group Purchasing Organization (GPO) RFSO 2112 – Information Technology Solutions and Services, with CDW Canada Corp., a Canadian vendor, as the supplier;
Authorize the award at a total cost of $123,278.90 (excluding HST) for Year One, which includes software licensing and implementation services, as part of a five (5)year agreement with options to extend for an additional two (2) years;
Approve Year One costs to be fully funded through approved Ministry of the Solicitor General / MNRF Grant funding;
Approve that ongoing annual software licensing costs in Years Two through Five be funded from existing, previously approved Fire Services base operating budgets, and formally adjusted through the 2027 budget maintenance process; and
Authorize the Mayor and Clerk to execute all necessary agreements."
This report was approved as part of the Consent Agenda.

Source: Combined Council Meeting - June 22 2026 (Minutes) — Item 21(a)